Delivery & Returns

**Current processing time for made to order items is approx. 3-5 days.**

We are currently only accepting orders from within the United Kingdom and postage is free.

Most of our knits are made to order and the current processing time is displayed above. 

UK orders are sent by 1st class post with a delivery time of approx. 1-3 working days.

Returns

We offer a no fuss return policy. If you are not happy with your order for any reason please return within 30 days of the delivery date. Your order must be returned in original condition and return postage is at your own expense. We recommended using a tracked service as we cannot refund items not received. 

In the unlikely event that the product you have received is faulty or damaged you will be offered a full refund or replacement. Please contact us as soon as possible to arrange a return and on receipt we will reimburse your postage costs.

Please send all returns to: Woollywonder Knits, Hunterscolt, Glenborrodale, Acharacle, PH36 4JP